Terms & Conditions
1. USE OF THE PLATFORM
Welcome to naidoolifeways.com (the “Site” or “Platform”). The website naidoolifeways.com is owned and operated by NAIDOO LIFEWAYS PRIVATE LIMITED, a company incorporated under the provisions of the Companies Act, 2013, with its registered office at:
401, Magnus Saptarsinh, Saptarsinh Soc, Alkapuri, Vadodara – 390007, Gujarat, India
You may access our Site through a computer, mobile device, or other electronic devices. These Terms of Use govern your access and use of the Platform, regardless of the method of access.
The Platform is intended for browsing, selecting, and purchasing fashion apparel and related products for personal, non-commercial use only.
Your use of the Platform is also governed by our Privacy Policy, Shipping Policy, and Cancellation & Return Policy (collectively referred to as the “Policies”), as updated from time to time.
By accessing or using the Platform, you agree to be bound by these Terms of Use and all applicable Policies, whether or not you have read them. If you do not agree, you must not use the Platform.
We reserve the right to update, modify, or replace any part of these Terms of Use or Policies at any time without prior notice. Any changes will be effective immediately upon posting on the Site.
It is your responsibility to review these Terms of Use periodically to stay informed of any updates.
2. PRIVACY PRACTICES
We value your privacy and are committed to protecting your personal information.
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
By using the Platform, you consent to the collection and use of information in accordance with our Privacy Policy.
3. YOUR ACCOUNT
The Platform is intended for use by individuals who are legally able to enter into binding contracts.
If you are under the age of majority in your jurisdiction, you may use this Platform only under the supervision of a parent or legal guardian.
You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update your information as necessary.
We reserve the right to suspend or terminate accounts at our sole discretion if any violation of these Terms occurs or if fraudulent or suspicious activity is detected.
If you believe your account has been compromised, you should contact us immediately at support@naidoolifeways.com.
4. PRODUCT INFORMATION
We strive to ensure that all product descriptions, images, pricing, and availability information displayed on the Platform are accurate and up to date.
However, we do not guarantee that all product details, including colors, descriptions, or images, are entirely error-free, complete, or current.
Actual product appearance (including color and texture) may vary slightly due to lighting, photography, or display differences.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.
5. PRODUCT USE
All products available on the Platform are intended for personal use only and may not be resold or used for commercial distribution without authorization.
We are not responsible for any adverse reactions or dissatisfaction arising from product usage. Customers are advised to carefully review product details before purchase.
6. PRODUCT RECOMMENDATIONS
Any product suggestions or recommendations provided on the Platform are for informational purposes only and do not constitute professional advice or endorsement.
7. PRICING INFORMATION
We strive to ensure accurate pricing; however, errors may occur.
We reserve the right to cancel or refuse any order placed at an incorrect price due to technical or system errors.
If a pricing error is discovered after an order is placed, we may:
- Cancel the order and notify you, or
- Contact you for instructions before proceeding
If payment has already been processed, a refund will be issued to the original payment method.
Prices and availability are subject to change without notice.
8. CANCELLATION, REFUNDS & RETURNS
Please refer to our separate Cancellation & Return Policy available on the Platform.
9. PAYMENT METHODS
We accept the following payment methods:
- Credit Cards
- Debit Cards
- Net Banking
- Wallets and other supported digital payment methods
All payments must be completed at the time of purchase. We do not accept offline payments unless explicitly stated.
10. SHIPPING & DELIVERY
Shipping timelines, delivery conditions, and related details are outlined in our Shipping Policy, which may be updated from time to time.
11. USER CONTENT
Users may submit content such as reviews, feedback, or other materials on the Platform.
You are solely responsible for any content you submit and agree not to upload content that is unlawful, misleading, offensive, or infringes upon the rights of others.
We reserve the right to remove or modify user content at our discretion without notice.
12. INTELLECTUAL PROPERTY
All content on this Platform, including text, images, logos, designs, and trademarks, is the property of NAIDOO LIFEWAYS PRIVATE LIMITED or its licensors.
No content may be copied, reproduced, modified, or distributed without prior written permission.
13. LIMITED LICENSE
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal shopping purposes only.
We reserve the right to terminate access to the Platform at any time without notice.
14. DISCLAIMER
The Platform is provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted access or error-free operation of the Platform.
We are not responsible for any damages arising from the use or inability to use the Platform, including technical issues, delays, or external service disruptions.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform or products purchased.
This includes, but is not limited to, loss of data, loss of profits, or service interruptions.
16. CONTACT INFORMATION
For any questions regarding these Terms of Use, you may contact us at:
Email: support@naidoolifeways.com
Phone: +91 9925332228
Address: 401, Magnus Saptarsinh, Saptarsinh Soc, Alkapuri, Vadodara – 390007, Gujarat, India